Switch salon POS without losing a client.
Export, import, check, run both for a week. We do the column mapping for you, free.
The move, in five steps.
- 1
Export from your current system
Most salon tools export clients, services and products as a CSV (spreadsheet) file. Gift card balances and package balances export as a list too.
- 2
Send it to us, or import it yourself
Use the import tools in GetSpaPOS, or send the files and we map the columns for you. Free, in any market.
- 3
Check a few records
Open ten clients and five services and confirm they look right. Fix anything before you go live.
- 4
Run both for a week
Keep your old system for reference while the team learns GetSpaPOS. Most salons switch fully within days.
- 5
Move gift cards and packages
Load open gift card and package balances on the day you switch, so no client loses a dollar.
What moves, and how
| Feature | How it moves | Notes |
|---|---|---|
| Clients | CSV import | Name, phone, email, notes, birthday |
| Services | CSV import or typed | Name, price, length, category |
| Products and stock | CSV import | Variations (colors, sizes), barcode, stock, cost |
| Staff | Added in setup | PIN, screen language, commission |
| Gift card balances | Loaded on switch day | Number and remaining balance |
| Package balances | Loaded on switch day | Visits remaining per client |
| Upcoming appointments | Import or re-book | Depends on your export |
Coming from a specific system?
Switching questions, answered.
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Salon ownerHow do I switch salon software without losing clients?
GetSpaPOSExport your client list, services, products, gift card and package balances from your current system, import them into GetSpaPOS, check a sample, and run both systems for a week. GetSpaPOS imports CSV files and we do the mapping for you for free.
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Salon ownerIs migration really free?
GetSpaPOSYes. Importing clients, services and products from your spreadsheet costs nothing in every market.
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Salon ownerCan you import appointment history?
GetSpaPOSUpcoming appointments can be imported. Past visit history depends on what your current system exports; we import what the file contains.
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Salon ownerWhat about gift card balances?
GetSpaPOSExport the list of open gift cards with numbers and balances and we load them, so clients can keep using them.
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Salon ownerWill my technicians need training?
GetSpaPOSMost technicians only clock in, check turns and see their tips, which takes minutes. Front desk staff usually learn checkout in one morning.
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Salon ownerWhat if my current system will not export?
GetSpaPOSAsk them for a client export; most must provide your data. If not, we can help you type a client list in bulk from a printout or another file.
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Salon ownerCan I switch in the middle of a busy month?
GetSpaPOSYes, but pick a quieter weekday to go live, and keep the old system for a few days as a reference.
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Salon ownerDo I need new hardware to switch?
GetSpaPOSUsually not. Check the hardware guide for printers and drawers that work.
Send us your export, we do the rest.
Start the trial, then message us your files. Migration is free.
14-day free trial. No card needed. Cancel any time.