GetSpaPOS

Refund and cancellation policy

Last updated 2026-10-18

No contracts and no cancellation fees. Here is exactly what happens when you cancel.

Monthly plans

Cancel any time from your account. You keep access until the end of the month you paid for, and you are not billed again. Partial months are not refunded.

Yearly plans

Yearly plans are paid up front at the yearly price. If you cancel within the first 30 days of a yearly plan, we refund the full yearly payment. After that, you keep access until the end of the paid year.

Managed website setup

The website setup fee covers design work. It is refundable in full if you cancel before we send the first design preview, and not refundable after.

Salon Bundle

The bundle follows the monthly or yearly rules above. Third-party costs, such as HighLevel usage or domain registration, follow the third party's own terms.

Your data after cancelling

You can export your data for 30 days after cancellation. After that it is deleted from the live system and removed from backups as they rotate.

How to request a refund

Use the contact form with your business name and account email. Refunds go back to the original payment method.

Your legal rights

This policy does not limit any refund or cancellation rights you have under the law in your country.

Questions about this page? Use the contact form or see your data requests.

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